Terms and Conditions

1. Who We Are

2. Personal Data We May Collect

Depending on how you interact with us, we may collect:

• name, email address, phone number, and company details;
• message or enquiry details submitted through forms or email;
• CV, work experience, skills, qualifications, and recruitment-related information;
• website usage data, such as pages visited, browser type, device type, and general location data;
• communication records where you contact us directly.

3. How We Collect Data

We may collect personal data when you:

• complete a contact form;
• submit your CV or apply for an opportunity;
• email or call us;
• visit or interact with our website;
• engage with us through business or recruitment communication channels.

4. How We Use Your Data

We may use personal data to:

• respond to enquiries and provide requested information;
• discuss services, business requirements, or project opportunities;
• process job applications and assess suitability for roles;
• communicate with candidates, clients, partners, and suppliers;
• improve website performance, user experience, and security;
• meet legal, regulatory, accounting, and business administration requirements.

5. Lawful Basis for Processing

We process personal data where one or more lawful bases apply, including:

• Consent: where you choose to submit information to us;
• Contract: where processing is necessary to provide or discuss services;
• Legitimate interests: for business communication, recruitment, website improvement, and security;
• Legal obligation: where we must retain or process information to comply with applicable law.

6. Recruitment Data

If you submit your CV or apply for a role, we may process your personal data to assess your application, communicate with you, arrange interviews, verify information, and consider you for current or future opportunities. You should only provide information that is relevant to your application.

7. Sharing Your Data

We do not sell your personal data. We may share information with trusted service providers, professional advisers, hosting providers, recruitment partners, or legal/regulatory authorities where necessary and lawful.

8. International Transfers

Where data is transferred outside the UK, we will take reasonable steps to ensure appropriate safeguards are in place, where required by applicable data protection law.

9. Data Retention

We retain personal data only for as long as necessary for the purpose it was collected, including business, recruitment, legal, accounting, and reporting requirements. Recruitment data may be retained for future opportunities unless you ask us to delete it.

10. Cookies and Website Analytics

Our website may use basic cookies or similar technologies to improve performance, security, and user experience. If analytics or marketing cookies are introduced, we will provide appropriate cookie information and controls where required.

11. Security

We use reasonable technical and organisational measures to protect personal data from unauthorised access, loss, misuse, alteration, or disclosure. However, no internet-based service can be guaranteed to be fully secure.

12. Your Rights

Subject to applicable law, you may have rights to:

• access your personal data;
• request correction of inaccurate data;
• request deletion of your data;
• object to or restrict processing;
• withdraw consent where processing is based on consent;
• request data portability where applicable;
• complain to the UK Information Commissioner’s Office if you have concerns.

13. Contact Us

To exercise your privacy rights or ask questions about this Privacy Policy, contact us at info@vvinfo.co.uk .

14. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date.